How to check if a merchant in Malaysia is eligible to collect GST from you

A merchant in Malaysia can only collect the goods and services tax (GST) from its customers after it has registered with the Royal Malaysian Customs Department as GST taxpayer and obtained a unique GST ID.

The merchant need to print out its company name, company full address, and GST ID on its tax invoice with serial number to its customers. The tax invoice could be a full tax invoice with customer's name and address, or a simplified tax invoice without the customer's name and address (i.e. cash sales).

If the merchant did not registered with the Royal Malaysian Customs Department as GST taxpayer, or does not issue tax invoice (either full or simplified) in valid format to its customers, it is not eligible to collect GST from the customers.

We can check for the registration detail of a GST ID in the website https://gst.customs.gov.my/TAP/_/ to ensure that the GST ID is valid and the registered merchant name belongs to the right supplier which we purchased the goods/services from.

You need to click on the "Lookup GST Status" link after you reached the screen as below:

Beside checking using GST ID, we can also check for the GST registration detail by using the merchant's business registration number or company name.

You need to click on one of the 3 radio buttons to select checking by which criteria.

Then, key in the search item and hit Enter. The result will be shown below.

I found that there are a lot of rooms of improvement for this online GST registration checking system, including:

• This website is not mobile friendly. It lacks a mobile user interface when accessed by handphone or tablet.
• We cannot access to the lookup screen directly, and must go through the main page and click the "Lookup GST Status" link. The system should have a direct link to reduce one step of using it.
• Suggest to have a mobile app beside this website. The mobile app should have OCR function for us to scan for the GST ID / company name / company registration number from the tax invoice using the phone's camera, so that we don't need to manually key-in the information to perform the search.