The most effective way to contact with Maybank customer service is Facebook

If you want to contact with Maybank customer service to get help regarding your banking enquiry or problem with them, what would you do?

Go to the Customer Service page of Maybank2u website and fill in the form? You are very likely to end up with an error message after you clicked the Submit button, and your message is not sent.

Make a phone call to their customer service hotline number? You are very likely to be kept waiting for a long period of time, and need to be extremely patient to wait for somebody to pick up your call.

Email to them? I couldn't find any official customer service email published in their current Maybank2u website.

I finally found the most effective way, which is to write message to their official Facebook account. You can do so by sending private message to Maybank with this link: https://www.facebook.com/messages/Maybank

I got their Facebook PM reply within 15 minutes after I sent my message to them, and they also responded to each subsequent interaction within 15 minutes too. I got my problem solved after a few message sending and reply. The problem solved within 1 hour from my 1st message to them.

Well, if you are not still attended after PM to them, you can try leaving a comment in their Facebook page. The URL is: https://www.facebook.com/Maybank

Fixed Samsung Galaxy Note 8 battery fast draining problem

My Samsung Galaxy Note 8 is using Digi data plan to access the Internet.

Since last week, its battery was draining very fast. Battery Monitor Widget Pro showed that even when it is idle and not in use, it lost battery charge at the rate of around 3.5% per hour. Within half a day, 50% of its battery drained off from fully charged, even when not in use!

The Statistics screen in Battery Monitor Widget Pro told me that it was the Android System that drained a lot of battery, but I need more detail to nail down the root cause.

I finally found the culprit with Better Battery Stats. In its Kernel Wakelock screen, I discovered the ril-fd wakelock was keeping my tablet awake most of the time, and it hardly gone into Deep Sleep mode.

A search in the Internet told me this ril-fd wakelock is related to a feature called Fast Dormancy, and it seems that some sort of flaw in Digi base station network has caused this Fast Dormancy feature to drain off battery in my tablet.

Finally, I managed to turn Fast Dormancy off by using FastDormancy Toggle for i9300. Yes, my Samsung Galaxy Note 8 is N5100, but this app seems to work well with other Samsung mobile devices running on Android 4.x as well.

In order to use FastDormancy Toggle for i9300, your Samsung mobile device need to be rooted. After toggling the Fast Dormancy on/off, you need to restart the device and charge the battery up to 100%.

Now, My Samsung Galaxy Note 8 is back to normal, draining battery at the rate of around 0.27% per hour when not in use.

I am running on stock ROM with build number KOT49H.N5100XXDNJ2 (Android version 4.4.2). It is rooted, as I need to gain back full access to its SD card. Now, the root access also enables me to toggle the Fast Dormancy feature to get rid of battery draining problem.

Malaysian International Passport renewal fee reduced

There is news that effective 15 January 2015, the renewal fee for Malaysian International Passport has been reduced to as follow:

• Citizen of age between 13-59: RM200 (old rate: RM300)
• Children below the age of 12: RM100 (old rate: RM150)
• Senior citizen above the age of 60: RM100 (old rate: RM150)
• Student below 21 years old with proof to study abroad: RM100 (old rate: RM150)
• Handicapped or disabled citizen: Exempted (was also exempted)

The Malaysian International Passport is valid for 5 years from the date of issue. There will be no new issuance of Malaysian International Passport with 2 years validity.