Recently, I have successfully converted my CIMB Petronas Platinum Mastercard to CIMB Cash Rebate Platinum MasterCard, and the process is more straightforward than I thought.
I just made a call to CIMB credit card customer service center to request for the card convertion, and upon approval (1 week later), the conversion was done and I received my new CIMB Cash Rebate Platinum MasterCard.
- The credit balance of existing card will be transferred to the new card.
- The auto-payment arrangement (for utility, telco, etc.) with existing card is automatically carried across to the new card. The auto-payment seamlessly continues in the new card.
- The CIMB 0% Easy Pay instalment payment plan with the existing card seamlessly continues on the new card.
- The CIMB Touch 'n Go Zing card that tied to the existing card will now be tied to the new card. I have successfully made an auto-reload to the Zing card just as before.
- The RM50 Government Service Tax period continues from the existing card, and will only be charged upon expiry.
- The new card has a new expiry date, which is later than the existing card.
- The CIMB Cash Rebate Platinum MasterCard is capped with a maximum credit limit of RM20k only. If your existing card has a higher credit limit, it will be reduced to RM20k.
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