Effective 1 April 2014, CIMB Bank will force all their credit card members with online CIMB Clicks account to access to their monthly credit card statements via CIMB Clicks website. The bank will no longer send out the monthly credit card statements to them.
If you are affected, and wish to receive your monthly credit card statements by email or in hardcopy by post, you need to inform CIMB by filling up the so-called Statement of Account Delivery Instructions form and fax to 03-2381 7198 or email to firstname.lastname@example.org.
If you are looking for the form, it is available here as below:
You can also click here to download the CIMB credit card Statement of Account Delivery Instructions form in PDF format (English and Bahasa Malaysia).
You will receive a Notice on CIMB Bank Credit Card eStatement and its Terms and Conditions together with you March 2014 credit card statement sent by CIMB. Click here to download the softcopy of the Notice on CIMB Bank Credit Card eStatement and its Terms and Conditions.
I wonder if CIMB Bank has any legal standing to force their credit card members to accept such change in such a short period of time using this manner. Any lawyer reader here who can give some comment?