Monday, November 23, 2009

Malaysia Most Valuable Brands (MMVB) 2009 by 4As in collaboration with Interbrand

The Malaysia's Most Valuable Brands (MMVB)is a brand valuation and benchmarking of high performing Malaysian brands by The Association of Accredited Advertising Agencies (4As) in collaboration with Interbrand.


There are 3 brands fell off the 2009 list:
  • Proton
  • MAA
  • Ogawa
There are 2 new brands enter into the 2009 list:
  • Alliance Bank
  • Premier
The 5 biggest winners are:

  • Sime Darby (+82.6%)
  • Padini (+20.2%)
  • RHB Bank (+13.8%)
  • Sin Chew (+13.5%)
  • AirAsia (+8.7%)
The 5 biggest losers are:

  • Malaysia Airlines (-61.3%)
  • TV3 (-43.3%)
  • Maybank (-42.5%)
  • Kurnia (-29.4%)
  • Resorts World Genting (-22.5%)
The Malaysia's 30 most valuable brands in 2009 are:
  • Public Bank (6.593b)
  • Maybank (5.374b)
  • CIMB (5.245b)
  • Celcom (3.993b)
  • Parkson (3.740b)
  • Resorts World Genting (3.464b)
  • DiGi (3.129b)
  • Astro (3.023b)
  • Sime Darby (2.992b)
  • Petronas (the listed Petronas Dagangan & Petronas Gas) (2.649b)
  • Perodua (2.644b)
  • Hong Leong Bank (2.591b)
  • Giant (2.244b)
  • AmBank (761.327m)
  • YTL (739.754m)
  • Malaysia Airlines (708.391m)
  • RHB Bank (691.255m)
  • TV3 (586.922m)
  • AirAsia (411.068m)
  • The Star (371.398m)
  • JobStreet.com (313.475m)
  • Dutch Lady (276.400m)
  • Padini (244.634m)
  • Sin Chew (215.768m)
  • Affin Bank (198.998m)
  • Alliance Bank (195.330m)
  • Kurnia (139.329m)
  • Premier (111.303m)
  • Sunway City (108.452m)
  • Bonia (96.559m)
Do you invested or plan to invest in any of the above Top 30 MMVB?

Click here to visit the MMVB website.

You can read more about each and every of the above Top 30 MMVB 2009 in the 48 pages special pull-out of The Edge weekly dated 23 November 2009.

Best Global Brands 2009 rankings by Interbrand

Interbrand has released their Best Global Brands 2009 report on 17 September 2009.

Food and fashion are the 2 main performers in 2009, while financial got the hardest hit.

There are 7 brands fell off the 2009 list:

  • Merill Lynch
  • AIG
  • ING
  • Hennessy
  • Marriott
  • Motorola
  • FedEx
The 10 biggest winners are:
  • Google (+25%)
  • Amazon.com (+22%)
  • Zara (+14%)
  • Nestle (+13%)
  • Apple (+12%)
  • H&M (+11%)
  • Ikea (+10%)
  • Wrigley (+10%)
  • Danone (+10%)
  • Heinz (+9%)
The 10 biggest losers are:

  • UBS (-50%)
  • Citi (-49%)
  • Harley-Davidson (-43%)
  • American Express (-32%)
  • Morgan Stanley (-26%)
  • HSBC (-20%)
  • Starbucks (-16%)
  • Sony (-12%)
  • Dell (-12%)
  • Lexus (-12%)
The top 30 in 2009 brand value are:
  • Coca-cola (68.734b)
  • IBM (60.211b)
  • Microsoft (56.647b)
  • GE (47.777b)
  • Nokia (34.864b)
  • McDonald's (32.275b)
  • Google (31.980b)
  • Toyota (31.330b)
  • Intel (30.636b)
  • Disney (28.447b)
  • HP (24.096b)
  • Mercedes-Benz (23.867b)
  • Gillette (22.841b)
  • Cisco (22.030b)
  • BMW (21.671b)
  • Louis Vuitton (21.120b)
  • Marlboro (19.010b)
  • Honda (17.803b)
  • Samsung (17.518b)
  • Apple (15.433b)
  • H&M (15.375b)
  • American Express (14.971b)
  • Pepsi (13.706b)
  • Oracle (13.699b)
  • Nescafe (13.317b)
  • Nike (13.179b)
  • SAP (12.106b)
  • IKEA (12.004b)
  • Sony (11.953b)
  • Budweiser (11.833b)
Click here to read more about the Best Global Brands rankings by Interbrand

Friday, November 20, 2009

Online Customer Service (OCS) website of mobile operators (Digi / Maxis / Celcom / Yes)

Do you use a mobile phone? If yes, are you aware about the Online Customer Service (OCS) website of your mobile service provider?

In fact, all major mobile operators in Malaysia (Digi/Maxis/Celcom/Yes) have their free OCS website accessible by all their prepaid and postpaid customers.

Among the services available in the OCS website are:

  • Manage account detail (such as contact info, etc.)
  • View and print itemized bill statement (including prepaid account)
  • Pay bill online using credit card
  • Check for SIM card PUK code (required to unblock a SIM card with too many wrong password retries)
  • Make change to account plan
  • Subscribe/unsubscribe to certain value added services (VAS)
  • Change IVR settings (PIN, language, etc.)
  • ... and many more.
To access Digi OCS, go to https://www.digi.com.my/ocs/

To access Maxis OCS, go to https://www.maxis.com.my/ecs/

To access Celcom OCS, go to https://onlinecustomerservice.celcom.com.my/application/wss/

To access to Yes OCS, go to https://www.yes.my/myselfcare/


I notice that many people are unaware about the existence of their mobile operator's OCS website, or not making use of it. Perhaps this article can bring some awareness to such free service available on the web.

Hint: Click on the "Older Posts" link to continue reading, or click here for a listing of all my past 3 months articles.