Wednesday, February 19, 2014

Converted my CIMB Petronas Platinum Mastercard to CIMB Cash Rebate Platinum Mastercard

Recently, I have successfully converted my CIMB Petronas Platinum Mastercard to CIMB Cash Rebate Platinum MasterCard, and the process is more straightforward than I thought.

I just made a call to CIMB credit card customer service center to request for the card convertion, and upon approval (1 week later), the conversion was done and I received my new CIMB Cash Rebate Platinum MasterCard.

Sharing out my credit card conversion experience here:
  • The credit balance of existing card will be transferred to the new card.
  • The auto-payment arrangement (for utility, telco, etc.) with existing card is automatically carried across to the new card. The auto-payment seamlessly continues in the new card.
  • The CIMB 0% Easy Pay instalment payment plan with the existing card seamlessly continues on the new card. 
  • The CIMB Touch 'n Go Zing card that tied to the existing card will now be tied to the new card. I have successfully made an auto-reload to the Zing card just as before.
  • The RM50 Government Service Tax period continues from the existing card, and will only be charged upon expiry.
  • The new card has a new expiry date, which is later than the existing card.
  • The CIMB Cash Rebate Platinum MasterCard is capped with a maximum credit limit of RM20k only. If your existing card has a higher credit limit, it will be reduced to RM20k.
Conclusion: with CIMB, if you want to switch from one card to another, you don't need to cut your existing card and apply for the new card. Just make a call to the customer service center to request for the conversion. You will need to verify your identity over the phone with some questions and answers, but the good news is, you don't even need to fill in any application form for the new card. The auto-payment, Easy Pay instalment and Touch 'n Go Zing will also be automatically migrated to the new card without any hassle on your side.


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