Thursday, October 23, 2014

Fixed Windows 8 boot into black screen with mouse cursor problem

This morning, I found my laptop unable to boot up to Windows 8.

During boot up, it stuck at a black screen with mouse cursor. The mouse cursor is movable. There were harddisk activities which eventually stopped, and nothing happen next. No Windows logo shown, and no login screen.

I've tried the following but nothing worked:

  • Press ctrl-alt-del, nothing happened.
  • Press the Power key to turn off the laptop, then press the Power key again to start up. It went to the same situation.
  • Press F8, F12, shift-F12, etc. during boot up, nothing happened. There was no boot menu shown up.
I searched the Internet and found that this is a problem faced by many. I fixed it by having an abnormal power off in the black screen with mouse cursor, and let Windows heal itself during the next boot up progress.

To do so, unplug the power cable, and remove the laptop battery while it is still in the black screen with mouse cursor, after the harddisk activities stopped. Wait for 30 seconds, then put back the laptop battery and plug back the power cable. Press the Power key to turn on the laptop. Viola! Finally Windows is back to normal.

The key to this fix is that, you need to abnormally power off the system. The problem won't fix if you press the Power key to shutdown properly and restart.

I checked the Event Viewer, can't find anything logged about this problem. Microsoft, why your Windows always caught us by surprise, and yet left us clueless to troubleshoot the problem???


Voyager8 said... Reply To This Comment

If this happen to Lenovo Yoga 2 Pro or other ultrabook laptop with built-in battery that is non user removable, you can try boot up into the System Recovery screen. Once the System Recovery screen loaded complete, just Exit and reboot without performing any recovery. This should be able to bring your ultrabook back to life.

For the case of Lenovo Yoga 2 Pro, to go to System Recovery, press the Novo button while the laptop is off, then select Option 4 "System Recovery" from the Novo Button menu.

If you have no idea where is the Novo Button, please refer to my article about How to get into the BIOS Setup Utility screen of Lenovo Yoga 2 Pro laptop

Unknown said... Reply To This Comment


thank you. Helped me with my undead yoga

Crenshaw said... Reply To This Comment

Thank you! I had no idea there was even a Novo button. I couldn't get any of the other suggestions to work!

Post a Comment

Hint: Click on the "Older Posts" link to continue reading, or click here for a listing of all my past 3 months articles.