Wednesday, January 21, 2015

The most effective way to contact with Maybank customer service is Facebook

If you want to contact with Maybank customer service to get help regarding your banking enquiry or problem with them, what would you do?

Go to the Customer Service page of Maybank2u website and fill in the form? You are very likely to end up with an error message after you clicked the Submit button, and your message is not sent.

Make a phone call to their customer service hotline number? You are very likely to be kept waiting for a long period of time, and need to be extremely patient to wait for somebody to pick up your call.

Email to them? I couldn't find any official customer service email published in their current Maybank2u website.

I finally found the most effective way, which is to write message to their official Facebook account. You can do so by sending private message to Maybank with this link:

I got their Facebook PM reply within 15 minutes after I sent my message to them, and they also responded to each subsequent interaction within 15 minutes too. I got my problem solved after a few message sending and reply. The problem solved within 1 hour from my 1st message to them.

Well, if you are not still attended after PM to them, you can try leaving a comment in their Facebook page. The URL is:


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