Do you use a mobile phone? If yes, are you aware about the Online Customer Service (OCS) website of your mobile service provider?
In fact, all major mobile operators in Malaysia (Digi/Maxis/Celcom/Yes) have their free OCS website accessible by all their prepaid and postpaid customers.
Among the services available in the OCS website are:
- Manage account detail (such as contact info, etc.)
- View and print itemized bill statement (including prepaid account)
- Pay bill online using credit card
- Check for SIM card PUK code (required to unblock a SIM card with too many wrong password retries)
- Make change to account plan
- Subscribe/unsubscribe to certain value added services (VAS)
- Change IVR settings (PIN, language, etc.)
- ... and many more.
To access Maxis OCS, go to https://www.maxis.com.my/ecs/
To access Celcom OCS, go to https://onlinecustomerservice.celcom.com.my/application/wss/
To access to Yes OCS, go to https://www.yes.my/myselfcare/
I notice that many people are unaware about the existence of their mobile operator's OCS website, or not making use of it. Perhaps this article can bring some awareness to such free service available on the web.
20 comments:
i have lost my cell nokia6700 i need ur help please
i have receive cal from +21116, 27th 2.29pm can find out where this cal from
Bantu saya dalam menyelesaikan masalah network pada cell fon saya yang gagal berfungsi apabila sim card yang ada pada cell fon saya..!! Model fon: (samsung galaxy note 2)
i want to get password by e-mail for ocs service
i have problrm with my hd ph. I thing digi was barre now. Help me toget back my PUK No asap. Rosman
Saya ada masalah tentang Vault..saya terlupa password buka Vault tu..boleh bantu saya.?
Digi company no good
lost my money many company sms to me 1 sms RM3.00 y digi cannot control .
can u help me y cannot refund the money to me 03-51921598,03-21665481,03-22603702 this all phone number company is ALI BAPA COMPANY.
cara menghentikan code 33227 mengekses phone saya
Please can you help me to get my PUK code
@John
For Digi, login Digi OCS and click on "View PUK Number".
For Celcom, login Celcom OCS, and select "My Account" > "PUK Enquiry".
Taip STOP ALL dan hantar sms ke 33227
Can I get my num statement. Incoming, outgoing n miss call statement
how i get password by e-mail for ocs service
can I get password for ocs via email?
i have problrm with my hd ph. I thing digi was barre now. Help me toget back my PUK No asap
Nak minta kod PUK untuk n0 0102622207
Hello
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