Friday, November 20, 2009

Online Customer Service (OCS) website of mobile operators (Digi / Maxis / Celcom / Yes)

Do you use a mobile phone? If yes, are you aware about the Online Customer Service (OCS) website of your mobile service provider?

In fact, all major mobile operators in Malaysia (Digi/Maxis/Celcom/Yes) have their free OCS website accessible by all their prepaid and postpaid customers.

Among the services available in the OCS website are:

  • Manage account detail (such as contact info, etc.)
  • View and print itemized bill statement (including prepaid account)
  • Pay bill online using credit card
  • Check for SIM card PUK code (required to unblock a SIM card with too many wrong password retries)
  • Make change to account plan
  • Subscribe/unsubscribe to certain value added services (VAS)
  • Change IVR settings (PIN, language, etc.)
  • ... and many more.
To access Digi OCS, go to https://www.digi.com.my/ocs/

To access Maxis OCS, go to https://www.maxis.com.my/ecs/

To access Celcom OCS, go to https://onlinecustomerservice.celcom.com.my/application/wss/

To access to Yes OCS, go to https://www.yes.my/myselfcare/


I notice that many people are unaware about the existence of their mobile operator's OCS website, or not making use of it. Perhaps this article can bring some awareness to such free service available on the web.

17 comments:

chaitra said... Reply To This Comment

i have lost my cell nokia6700 i need ur help please

saimon said... Reply To This Comment
This comment has been removed by the author.
saravanan ramachandran said... Reply To This Comment

i have receive cal from +21116, 27th 2.29pm can find out where this cal from

yusof dirol said... Reply To This Comment

Bantu saya dalam menyelesaikan masalah network pada cell fon saya yang gagal berfungsi apabila sim card yang ada pada cell fon saya..!! Model fon: (samsung galaxy note 2)

sarwar uddin said... Reply To This Comment

i want to get password by e-mail for ocs service

rosmannaim man said... Reply To This Comment

i have problrm with my hd ph. I thing digi was barre now. Help me toget back my PUK No asap. Rosman

ieza_79 said... Reply To This Comment

Saya ada masalah tentang Vault..saya terlupa password buka Vault tu..boleh bantu saya.?

tee honkui said... Reply To This Comment

Digi company no good

tee honkui said... Reply To This Comment

lost my money many company sms to me 1 sms RM3.00 y digi cannot control .

tee honkui said... Reply To This Comment

can u help me y cannot refund the money to me 03-51921598,03-21665481,03-22603702 this all phone number company is ALI BAPA COMPANY.

abdul halim abdullah said... Reply To This Comment

cara menghentikan code 33227 mengekses phone saya

John said... Reply To This Comment

Please can you help me to get my PUK code

Voyager8 said... Reply To This Comment

@John

For Digi, login Digi OCS and click on "View PUK Number".

For Celcom, login Celcom OCS, and select "My Account" > "PUK Enquiry".


Fish Valley said... Reply To This Comment

Taip STOP ALL dan hantar sms ke 33227

Muruges Rsoo said... Reply To This Comment

Can I get my num statement. Incoming, outgoing n miss call statement

Ams Sailon said... Reply To This Comment

how i get password by e-mail for ocs service

tempayan pecah said... Reply To This Comment

can I get password for ocs via email?

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