SITI outsourced its ICT services for multi-billion ringgit

Shell IT International Sdn Bhd (SITI), the global ICT service delivery hub of the famous petrochemical conglomerates, is one of the pioneer tenant in Cyberjaya and provides thousands of job position for the ICT personnels around the area.

Last week, they announced a multi-billion ringgit outsourcing plan for the provision of its IT infrastructure and telecommunications services in 3 service bundles, starting July 1, 2008, to the 3 global IT and telecommunications suppliers namely AT&T, EDS and T-Systems. EDS has entered Cyberjaya with their own building for quite some times, while the other 2 are expected to enter into Cyberjaya in the near future following this deal with SITI.

AT&T will be taking care of SITI's network and telecommunications functions, while EDS handling their end user computing services including desktop, back-up and disaster recovery, and T-Systems looking after their hosting and storage.

My friends working in SITI informed that both their permanent and contractual staff have seen to be transferred to the outsourced company, and still working normally in their usual workplace. This is a very good arrangement as their job is not affected so much. Probably they have better career path too, as there will be opportunity to serve other global customers of their new employer.

All in all, this move is seen to be beneficial and is a win-win to everyone. In long run, following the presence of AT&T and T-Systems in Cyberjaya, there will be more ICT job opportunities in this MSC region. It was heard that EDS will expand their workforce in Cyberjaya after this deal too.