Sunday, April 20, 2008

The LHDN e-Filing system for 2007 assessment

Have you submitted your 2007 income tax assessment yet? The closing date is near by now.

I have been using the online e-Filing system of Inland Revenue Board or Lembaga Hasil Dalam Negeri (LHDN) since last year. Many people complaint about flaws and problems of the system last year. I was among the lucky one who didn't face major problem with their system last year, other than not able to save a copy of the form once the submit button was clicked.

To be frank, there are improvements seen in the e-Filing system this year. At least it supports Firefox and other browsers, rather than just locked-in to Internet Explorer only as of last year. The submitted tax form is retrievable in PDF format, rather than the poorly formatted and wrongly paginated HTML last year. So far, none of my friends experience the flaw of showing wrong information of other people, which is a very serious problem happened to many taxpayers last year.

More strength to the system security is still required. For example, it is too simple to reset the password. Should have more measure to identify the person before allowing password to be reset. The system should work with our MyKad chip, and it seems that the system was designed to work that way, but somehow this measure is not yet implemented.

The improvement seen must be the merit of our new Chief Secretary to Government or Ketua Setiausaha Negara (KSN), Tan Sri Mohd Sidek Hassan, and the new CEO of LHDN, Dato' Hasmah Abdullah. Both of them have been well known to be serious in productive and quality public service governance.

Before I forget, here is the URL for the LHDN e-Filing system.


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